📚 Documentation

Learn How It Works

Everything you need to know to get started and make the most of your ISP billing platform

Quick Start
Get up and running
Setup Guide
Configure everything
Integrations
Connect services
Support
Get help anytime

Documentation

Getting Started

Welcome! This guide will help you set up your ISP billing platform in minutes. Follow these steps to get started.

1

Create Your Account

Sign up for a free trial account. No credit card required for the 14-day trial period.

Start Free Trial →
2

Configure Your Branding

Upload your logo, set your colors, and customize the look and feel to match your brand.

3

Set Up Payment Methods

Configure M-Pesa and other payment options so customers can pay easily.

4

Create Your Packages

Define your internet packages with speeds, data limits, and pricing.

5

Connect Your RADIUS Server

Integrate with your MikroTik or other network equipment for automatic provisioning.

✓

You're Ready!

Share your customer portal link and start accepting subscriptions.

Initial Setup

Account Configuration

After creating your account, you'll have access to your admin dashboard. Here's what to configure first:

  • Company Information: Set your ISP name, address, and contact details
  • Domain Configuration: Set up your custom subdomain (e.g., yourisp.platform.com)
  • Email Settings: Configure notification emails and SMTP settings
  • Currency & Timezone: Set your local currency and timezone

Pro Tip

Complete all setup steps before inviting customers to ensure a smooth experience.

RADIUS Integration

Connect your RADIUS server to enable automatic customer provisioning and bandwidth management.

Supported Systems

MikroTik

Full support for RouterOS with automatic user creation and bandwidth profiles.

Ubiquiti

Compatible with UniFi controllers and EdgeRouter devices.

FreeRADIUS

Works with standard FreeRADIUS implementations.

Custom RADIUS

API available for custom integrations.

Configuration Steps

  1. 1. Navigate to Settings → RADIUS Integration in your admin dashboard
  2. 2. Enter your RADIUS server IP address and secret key
  3. 3. Configure your network equipment to point to our RADIUS server
  4. 4. Test the connection with a test user account

Support & Help

Email Support

Get help via email. We typically respond within 24 hours.

support@example.com →

Live Chat

Chat with our support team in real-time during business hours.

Knowledge Base

Browse articles and tutorials to find answers quickly.

Browse Articles →

Video Tutorials

Watch step-by-step video guides for common tasks.

Watch Videos →

Need More Help?

Our support team is here to help you succeed

Contact Support Start Free Trial